General conditions and cancellation policy

Pets are not allowed

Supplements are not included in the total amount of the stay and must be paid separately in the Residence.

Rates are per apartment per night and include:

use of common areas such as infinity-pool, jacuzzi, garden, parking space and / or covered parking, Wi-Fi internet, energy consumption, bed-bath-kitchen linen with weekly change and final cleaning of the apartment.

Additional change of linen: complete € 25.00; bathroom-kitchen only € 15.00; bed only € 15.00.

Booking requests must:

  • be guaranteed by paying a deposit equal to 30% of the budgeted amount for the entire stay;
  • be guaranteed by credit card (Visa, Euro / Mastercard). The hotel reserves the right to check the validity of the credit card prior to arrival (by requesting authorization from the relevant circuit).

Cancellations and changes:

  • The deposit is intended as a definitive confirmation of the booking and cannot be returned pursuant to art. 1385 of the Italian Civil Code
  • Canceled bookings will be subject to penalties as follows:
    • From 14 days before the date of arrival: 100% of the total budget.
    • Any reductions in the length of stay are considered cancellations.
    • In case of “no show” or early departure, a penalty equal to 100% of the entire booked stay will be charged to the credit card.